Why can't my payment go through?

1. Pop Up Blocker

Please ensure that the settings for POP-UP BLOCKER for browser is set to OFF. Otherwise, the relevant transaction pages from the banks cannot be displayed and your transaction will not be processed.

2. Card Details Entered Incorrectly

Please try again and enter your details exactly as they appear on your card.

3. Session Time Out

Please refresh the page and try again. Do note that the payment will not go through and no amount will be deducted.

If the problem still occurs, please email us at shop@tangs.com or contact our Click & Collect counter for assistance at 6737 5500 from 11am to 8pm.